Did you cover pandemic?
When you sat down to make your current disaster recovery or business continuity plan, how deep did those discussions go?
Did you envision a pandemic like our current challenges with COVID-19, or were you just thinking maybe of the basement flooding and wiping out a server or two?
In order to plan better for the future, what can we take away from this experience that will improve planning in the future? What have you found yourself scrambling for recently? More licenses? More laptops? More bandwidth? More access to remote support? More flexibility?
How do you think your plan will change going forward, and what help might you need from vendors in different types of emergencies?