Service Providers today are at a critical inflection point as they work to transform their networks, and indeed, their businesses. ACG Research took an in-depth look at the industry trends driving this digital transformation and the steps necessary to ensure success.
Some of ACG’s key findings include:
- Service providers must embrace digital transformation to meet market needs and remain competitive.
- The digital transformation is complex and requires that the operator create the right ecosystem as they undertake it.
- At the heart of that ecosystem is the right partner, which brings the right scale, technology, solutions, and services to successfully shepherd the operator through this multifaceted, typically multi-year process.
- A tight relationship with the right partner is essential for success.